Hirugano Lapland
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Booking Terms

Booking and accommodation conditions.

These are the conditions that apply to a stay at Hirugano Lapland, including rates, additional charges, payment and cancellation.

Rates

  • Rates are charged per villa per night and include up to 4 guests, room only, taxes included
  • Five calendar categories (A–E) follow the season, day of the week, weekends, public holidays and peak travel periods
  • The Opening Special discount of 20% applies to the base accommodation rate only

Additional charges

  • 5th guest ¥5,000 per night; 6th guest ¥5,000 per night; maximum occupancy 6 guests per villa
  • Heating and snow removal ¥8,000 per villa per night, 20 October 2026 – 30 April 2027
  • Dogs: ≤15 kg ¥2,000 per night; >15 kg ¥3,000 per night
  • Discounts do not apply to additional guest charges, pet fees or the heating surcharge

Children

  • Children under 4 stay free of charge when sharing existing bedding and are not counted toward occupancy
  • Children aged 4 and over count as regular guests
  • Please state the number of adults, children under 4, children aged 4–9 and children aged 9–14 when booking

Payment

  • Bookings through an online travel agency follow that platform's terms
  • Bookings through the official website require full prepayment by credit card at the time of booking
  • Partner and corporate bookings of two or more villas may be invoiced, due 7 days before check-in

Stay conditions

  • Check-in 15:00 · check-out 11:00 · front desk 10:00–17:00
  • Quiet hours 22:00–09:00
  • Open year-round
  • Housekeeping, amenity replenishment and linen change once every 3 days; more often on request
  • Only dogs may stay, in the five designated dog-friendly villas, maximum 2 dogs per villa

Cancellation Policy

  • While the Opening Special −20% is running, until the end of 2026, a flexible cancellation policy applies
  • 2 days or more before check-in — no charge
  • 0–1 day before check-in, and no-show — 100%
  • No refunds are issued for unused nights if the stay is shortened after check-in

Ready when you are.

Reservations are handled through Booking.com, where you can see live availability for all ten villas. For anything else, write to us — we answer in English, Japanese and Russian.