Rates

• Rates are charged per villa per night and include up to 4 guests, room only, taxes included
• Five calendar categories (A–E) follow the season, day of the week, weekends, public holidays and peak travel periods
• The Opening Special discount of 20% applies to the base accommodation rate only

Additional charges

• 5th guest ¥5,000 per night; 6th guest ¥5,000 per night; maximum occupancy 6 guests per villa
• Heating and snow removal ¥8,000 per villa per night, 20 October 2026 – 30 April 2027
• Dogs: ≤15 kg ¥2,000 per night; >15 kg ¥3,000 per night
• Discounts do not apply to additional guest charges, pet fees or the heating surcharge

Children

• Children under 4 stay free of charge when sharing existing bedding and are not counted toward occupancy
• Children aged 4 and over count as regular guests
• Please state the number of adults, children under 4, children aged 4–9 and children aged 9–14 when booking

Payment

• Bookings through an online travel agency follow that platform's terms
• Bookings through the official website require full prepayment by credit card at the time of booking
• Partner and corporate bookings of two or more villas may be invoiced, due 7 days before check-in

Stay conditions

• Check-in 15:00 · check-out 11:00 · front desk 10:00–17:00
• Quiet hours 22:00–09:00
• Open year-round
• Housekeeping, amenity replenishment and linen change once every 3 days; more often on request
• Only dogs may stay, in the five designated dog-friendly villas, maximum 2 dogs per villa

Cancellation Policy

• While the Opening Special −20% is running, until the end of 2026, a flexible cancellation policy applies
• 2 days or more before check-in — no charge
• 0–1 day before check-in, and no-show — 100%
• No refunds are issued for unused nights if the stay is shortened after check-in